After you get past the receptionist, everything is well handled. The online system for new patients didn’t work and I was handed a packet to fill out again, with no explanation or apology. Plan to wait a bit, but seeing the staff is well worth the wait. Friendly, accommodating, social and well versed, the staff moved many patients through without pause. Dr. Halpern was thorough, kind, and informative. Scheduling was easy, check out as well.